Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition as you received it, unopened and unused, with tags attached and in its original packaging. You will also need your receipt or proof of purchase.
To initiate a return, you can contact us. If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions.
Damage and problems
Please check your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the problem and make it right.
Exceptions / non-returnable goods
Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), customized products (such as special orders or personalized items), and personal care products (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns about your specific item.
Unfortunately, we cannot accept returns on discounted products or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return has been accepted, make a separate purchase for the new item.
Refunds
We will notify you once we have received and inspected your return and will let you know whether or not the refund was approved. If approved, you will automatically be refunded to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund as well.
To be eligible for a return, your item must be in the same condition as you received it, unopened and unused, with tags attached and in its original packaging. You will also need your receipt or proof of purchase.
To initiate a return, you can contact us. If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions.
Damage and problems
Please check your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the problem and make it right.
Exceptions / non-returnable goods
Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), customized products (such as special orders or personalized items), and personal care products (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns about your specific item.
Unfortunately, we cannot accept returns on discounted products or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return has been accepted, make a separate purchase for the new item.
Refunds
We will notify you once we have received and inspected your return and will let you know whether or not the refund was approved. If approved, you will automatically be refunded to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund as well.